Refund and Returns Policy

Your satisfaction is our top priority!
If you’re not happy with your purchase for any reason, we’re here to help.

Return Policy

• You can request a return within 14 days of receiving your order.
• Items must be unused, in their original condition and packaging, and accompanied by the receipt or proof of purchase.
• We do not accept returns for items that have been opened, used, or damaged due to misuse.

Items Not Eligible for Return

• Custom-made or personalized products.
• Items that have been used or show visible damage.

How to Return an Item

1. Please contact us at [email/phone number] to start your return request.
2. We’ll send you the return instructions and shipping details.
3. Once we receive and inspect the item, we’ll update you on your refund status.

Refunds

• If your return is approved, your refund will be processed to your original payment method within 7–14 business days.
• Original shipping fees are non-refundable (unless the return is due to our error).

Exchanges

• If you received the wrong item or it arrived damaged, we’ll replace it at no extra cost.

If you have any other questions, feel free to reach out at:
[Your Email]